Mid-project conflict, de-escalated in writing
Rung 9 of 10 · Role-play
1 · Learn the move · Role-play
The reply you draft angry is the one that ends up in a lawsuit exhibit. Role-play fixes it: draft your response, then make the AI play the furious client and answer back — worst plausible reading, not a strawman. Where the role-play blows up is exactly where your real client would blow up. Revise, run it again, and send the version that survived contact. Ten minutes of fake fighting beats three weeks of real fighting.
Round 1: You are my communication coach — tighten my draft reply to an upset client (facts and dollar figures stay exactly as I wrote them; strip anything defensive or sarcastic). Round 2: role-play the client at their angriest and respond to the revised draft. Round 3: revise again based on what the role-play exposed. If it's turned legal, say so and stop — that's for a construction attorney. [situation + my draft]
2 · Your turn. You write the prompt
Your client just sent a 400-word email claiming the tile layout is 'nothing like what we discussed' and threatening to withhold the next draw. You have the signed layout drawing from March 3rd. Your first draft reply is righteous and a little smug. Write a prompt that pressure-tests it before you hit send.
Remember: the AI sees only your prompt, not this page. If the situation isn't in your prompt, it doesn't exist.
Optional. These shape the output when you run your prompt below, not your score.