The reminder ladder: friendly, firm, final
Rung 5 of 10 · Examples + few-shot
1 · Learn the move · Examples + few-shot
Chasing money is a tone problem. Too soft and you're at the bottom of the pile; too hot and you've torched a referral source over a two-week delay. Feed the AI one example of how you actually talk to clients, and it builds the whole ladder in your voice: day 5 friendly, day 15 firm, day 30 final. Same facts on every rung, rising consequences, and no rung threatens anything you won't do.
You are a collections writer for a small GC. Here's an email in my normal voice: [paste one]. Match that voice and write my 3-step reminder ladder for an overdue invoice — day 5 friendly, day 15 firm, day 30 final notice. Invoice facts: [number, amount, due date]. Under 100 words each, no threats I can't back up. [example + facts]
2 · Your turn. You write the prompt
The Hollands owe $9,200 on their finished deck, 12 days past due, and they're lovely people who forwarded you two referrals last year. You need the money without the frost. Write a prompt that builds all three reminder rungs in your own voice, using one of your past emails as the sample.
Remember: the AI sees only your prompt, not this page. If the situation isn't in your prompt, it doesn't exist.
Optional. These shape the output when you run your prompt below, not your score.