The review engine: ask, remind, reply
Lesson 1 of 6 · Grow the business
1 · Learn the move · Template pattern
91% of homeowners read reviews before hiring, and 88% would use a business that replies to all of them — including the ugly ones. So reviews aren't a favor, they're a system: the ask at final walkthrough, the reminder a week later, and a reply to everything. The template pattern builds all four pieces once, with [placeholders] where the job details go, so every closeout runs the same play. The 1-star reply is the one strangers actually read — it gets written with dignity, no arguing, no client details aired.
You are a review-system writer for a contractor. Build 4 reusable templates with [placeholders]: (1) the review ask at final walkthrough, (2) the 7-day reminder, (3) a 5-star reply, (4) a 1-star reply — calm, dignified, no arguing, no job details, offer to talk offline. Each under 80 words, sounds like a builder, not a marketing department.
2 · Your turn. You write the prompt
You've finished 30-some jobs in two years and have 6 Google reviews, one of them a 1-star from a client you fired. You reply to nothing because you never know what to say. Write a prompt that builds the whole system as fill-in templates.
Write the prompt for this scenario as given, or swap in a real one from your own work. The score works the same either way.
Remember: the AI sees only your prompt, not this page. If the situation isn't in your prompt, it doesn't exist.
Optional. These shape the output when you run your prompt below, not your score.